Strategy

Design Thinking vs Lean Startup?

Design Thinking vs Lean Startup?

Traditionally, a business would build a product and hope to find customers who want to buy it. Aggressive marketing tactics…

Responding To Feedback You Disagree With

Responding To Feedback You Disagree With

Maybe it’s your performance review. Or a 360-degree feedback report. Or (unsolicited) advice from a colleague. Maybe you got a dressing-down…

A Face-to-Face Request Is 34 Times More Successful Than An Email

A Face-to-Face Request Is 34 Times More Successful Than An Email

Imagine you need people to donate to a cause you care about. How do you get as many people as…

Are You Still A ‘Bus Driver” Leader?

Are You Still A ‘Bus Driver” Leader?

In 2001, the Jim Collins best seller Good to Great was published and was read and quoted by every CEO and executive…

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others….

Self-rule Always Delivers The Best Results

Self-rule Always Delivers The Best Results

Following the persuasive observations against colonialism made recently, I want to focus on one defect that seldom attracts the attention…

Signs You’re Losing Control Of Your Family Business

Signs You’re Losing Control Of Your Family Business

When the non-family chairman/CEO unexpectedly told family business owners that they had to live without dividends or sell the business,…

How To Get Ecosystem Buy-In

How To Get Ecosystem Buy-In

In a number of industries today—including aerospace, electronics, chemicals, software, global construction, global investment and commercial banking, and international manufacturing—even…

Emotional Agility

Emotional Agility

Sixteen thousand—that’s how many words we speak, on average, each day. So imagine how many unspoken ones course through our…

Blockchain Will Transform Customer Loyalty Programs

Blockchain Will Transform Customer Loyalty Programs

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. The average U.S. household participates in 29…