Where is your advert when your Client needs it most?

Design Thinking vs Lean Startup?

Design Thinking vs Lean Startup?

Traditionally, a business would build a product and hope to find customers who want to buy it. Aggressive marketing tactics…

Responding To Feedback You Disagree With

Responding To Feedback You Disagree With

When Did Civility Become A Dirty Word?

When Did Civility Become A Dirty Word?

Design Thinking vs Lean Startup?

Design Thinking vs Lean Startup?

Traditionally, a business would build a product and hope to find customers who want to buy it. Aggressive marketing tactics…

Responding To Feedback You Disagree With

Responding To Feedback You Disagree With

Maybe it’s your performance review. Or a 360-degree feedback report. Or (unsolicited) advice from a colleague. Maybe you got a dressing-down…

When Did Civility Become A Dirty Word?

When Did Civility Become A Dirty Word?

The blogosphere can be horrible. Editing an online news magazine means that I do a lot of reading and, I…

A Face-to-Face Request Is 34 Times More Successful Than An Email

A Face-to-Face Request Is 34 Times More Successful Than An Email

Imagine you need people to donate to a cause you care about. How do you get as many people as…

Find Your Customer’s Urgency

Find Your Customer’s Urgency

9 Phrases Smart People Never Use In Conversation

9 Phrases Smart People Never Use In Conversation

3 Ways Your Sales Team Can Outshine The Competition

3 Ways Your Sales Team Can Outshine The Competition

Signs You’re Losing Control Of Your Family Business

Signs You’re Losing Control Of Your Family Business

When the non-family chairman/CEO unexpectedly told family business owners that they had to live without dividends or sell the business,…

Blockchain Will Transform Customer Loyalty Programs

Blockchain Will Transform Customer Loyalty Programs

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. The average U.S. household participates in 29…

The Blockchain Will Do To The Financial System What The Internet Did To Media

The Blockchain Will Do To The Financial System What The Internet Did To Media

Even years into the deployment of the internet, many believed that it was still a fad. Of course, the internet…

The Dynamic Digital South African Consumer

The Dynamic Digital South African Consumer

The collective voice of today’s dynamic digital consumers is growing louder, compelling goods and services providers to respond with enhanced…

Ford South Africa Reacted Badly In A Crisis

Ford South Africa Reacted Badly In A Crisis

In December 2015, Reshall Jimmy burnt to death in his 1.6-litre EcoBoost Ford Kuga in South Africa. Since then a…

4 Creative Ways to Use Instagram For Business

4 Creative Ways to Use Instagram For Business

Is your business using Instagram? Want to learn how to be more creative with Instagram? By making the most of…