Management

How Rudeness Stops People From Working Together

How Rudeness Stops People From Working Together

Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning…

How To Measure The Contribution Of Leaders

How To Measure The Contribution Of Leaders

More has probably been written on leadership than on almost any other management subject; and organisations across the globe collectively…

Blockchain Will Transform Customer Loyalty Programs

Blockchain Will Transform Customer Loyalty Programs

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. The average U.S. household participates in 29…

Malignant Manipulators: Ticking Time Bombs

Malignant Manipulators: Ticking Time Bombs

Malignant narcissists not only believe they are always right, they vindictively go out on a limb to prove it.  The…

The Blockchain Will Do To The Financial System What The Internet Did To Media

The Blockchain Will Do To The Financial System What The Internet Did To Media

Even years into the deployment of the internet, many believed that it was still a fad. Of course, the internet…

Find Your Customer’s Urgency

Find Your Customer’s Urgency

Imagine… you’re talking to a customer, eager to close the sale. You’re ready to move things forward, but your customer…

AI Is Going To Change The 80/20 Rule

AI Is Going To Change The 80/20 Rule

Many high-performance organizations remain passionate about Vilfredo Pareto, the incisive Italian engineer and economist. They continue to be inspired by his 80/20…

Turning Artificial Intelligence Into Business Value

Turning Artificial Intelligence Into Business Value

Artificial Intelligence (AI) has captured the attention of C-suite executives across all industries and is poised to transform businesses in…

When You Have To Fire Good People

When You Have To Fire Good People

Getting fired can be devastating, especially to a conscientious employee. As a manager in the tech startup world, where turnover…

Can Grass-Roots Reforms Reverse SA’s Stunted Growth?

Can Grass-Roots Reforms Reverse SA’s Stunted Growth?

The world gradually lost interest in the affairs of South Africa after the miraculously peaceful handover of power in 1994…